Assigned Risk Producer Resources
Please mail all New Business and Policy Change applications (with check for down payment) to:
Quincy, MA 02269-9103
Arbella waives pre-insurance inspections for all vehicles insured under the Massachusetts Automobile Insurance Policy. This waiver applies uniformly to all insureds.
All of Arbella’s discounts are listed in the Arbella Massachusetts Private Passenger Automobile Insurance Rules/Rates Manual under Rule 19 Discounts. To discuss your customer’s eligibility, please contact the Underwriter listed on this page.
Manuals and Forms
Massachusetts Auto Rules and Rates:
Massachusetts Automobile Underwriting Guide:
Arbella Supplemental Application:
Policies can be paid in full or in monthly installments with a required down payment of 25% of total annual MAIP premium.
$8 for each installment
Automated Payment Plan
With this program, your customers’ premiums are deducted from their checking or savings account automatically on their due date. Your customers will save money because the monthly installment charge will be waived under this plan. Your customers can sign-up by visiting our Web site at Arbella.com and reviewing our payment options.
Pay by Mail
Please mail premium payments to:
Boston, MA 02205-5392
Pay Online or by Phone
To make an online payment for your customer click here. You must disclose to the customer that the payment will be processed electronically.
Note: Down payments cannot be made online.
Your customer can pay online at Arbella.com or by phone 1-800-999-0292. We accept check, debit card or credit card (Mastercard and Visa).
Payments can be made in excess of the minimum amount due. The new balance will be spread equally over the remaining installments.
Returned Check Fee
Underwriting: Kristen Strazdas at 1-800-ARBELLA ext 2685
New MAIP Assignment Quoting: 1-888-851-1222